Personal Development 8 Retailadmin2018-03-19T09:53:48-06:00
Personal Development Course Becoming an Authentic MVP: Master the skills, attitudes, and discipline to be the Best in Your Business and Personal Life.
Lesson 8 – Working With Others
Please listen to the audio file first in each section as it contains greater detail than the written text. Then follow the instructions, if any, at then end of each lesson.
(Listen to Mp3, audio message 13, Winning Teamwork)
The most successful business leaders today are like great coaches who manage by inspiration, instead of intimidation. The command and control management style is obsolete. In this white water global marketplace, there is no such distinction as superior and subordinate. The key to getting and staying on top is to provide a resilient, positive working environment. This requires that you “check your ego at the door” and that you seek alliances with others who may have different talents or strengths than you do. This is what synergy is all about.
David Ogilvy, founder of giant advertising agency, Ogilvy and Mather, used to give each new manager a Russian doll, which contained five progressively smaller dolls inside. A message inside the smallest one read: “If each of us hires people we consider smaller than ourselves, we shall become a company of dwarves. But if each of us hires people who are bigger than we are, we will become a company of giants.”
To become a giant in the eyes of others, and to succeed in the 21st century, look up to those beneath you! Consider these action ideas as you lead your team:
Listen often and openly to what others say, and try to do so without prejudgment.
Don’t put anyone off or be too busy to listen to and answer questions.
Use praise frequently and sincerely.
If you feel that criticism is warranted, do it in private, and make sure you say something encouraging after the reprimand.
Be firm and be fair. Don’t meet with people in person or on the phone when you are angry. Exercise or take a walk first, then communicate when you are relaxed.
Don’t be afraid or hesitant to share your concerns with others. Far better to discuss a molehill, then to wait until it festers into Mt. Everest.
Don’t make rash promises and be consistent.
Whenever you are in a leadership role, focus your supervision on teaching effective habits and skills, not in pointing out mistakes.
Encourage everyone in both your personal and professional life to speak up and express their own ideas, even if you disagree with them.
More than e-mails and phone calls, showing up for team members in person is one of the greatest compliments you can give. That is the ultimate value you can pay anyone.
The five most important words a leader can speak are: “I am proud of you.” The four most important are: “What is your opinion? The three most important are: “If you please.” The two most important are: “Thank You.” And the most important single word of all is: “You!”